FAQ

We understand that using Doctor Pro for Jira may come with some questions. That’s why we’ve compiled a list of frequently asked questions to help guide you through the most common queries and concerns:

1. How do I install Doctor Pro for Jira?

Installing Doctor Pro is simple. You can access it via the Atlassian Marketplace and follow the guided steps for setup. For detailed instructions, refer to our Quick Start Guide.

2. What permissions are required to use Doctor Pro for Jira?

Access to Doctor Pro for Jira is controlled through the System -> Global Permissions section in Jira. By default, all users with Jira System Administrator permissions are granted access to the app. You can manage and customize access permissions for other user groups through the global permissions settings.

3. Does Doctor Pro for Jira support AI-based analysis?

Yes, Doctor Pro for Jira offers optional AI-driven analysis, powered by our proprietary PyTorch algorithm. This feature helps identify configuration similarities and supports language recognition, streamlining Jira instance management.

4. How long does it take for the initial report to generate?

The time required for the initial report can vary depending on the size of your Jira instance. Typically, it can take anywhere from a few minutes to several hours to complete the analysis, especially for large or complex instances.

5. Is my data secure?

Absolutely! Doctor Pro is built exclusively in Forge, ensuring compliance with the highest security standards.

6. Can I customize Doctor Pro for Jira?

Yes! Doctor Pro is highly customizable, allowing you to configure various settings such as project inactivity periods, custom field thresholds, and user activity tracking. It can be tailored to fit your specific Jira instance needs.

7. Is there a free trial available?

Yes, we offer a free trial of Doctor Pro for Jira. You can try the app and test its features before deciding if it’s the right solution for your organization.

This FAQ covers the most common questions users have when getting started with Doctor Pro for Jira. For any additional questions or support, please don’t hesitate to reach out to our team!