Fixing Broken Configurations

Owned by Hubert Kut
Oct 22, 2024
2 min read

Broken configurations, such as invalid JQL filters, can disrupt workflows and lead to inconsistencies in reporting and data management. Jira’s advanced queries (JQL) are integral to filtering issues and managing projects effectively, but over time, these filters can break due to changes in the instance (e.g., deleted fields, renamed projects, or changes in permissions). Doctor Pro for Jira provides an efficient solution to identify and repair these broken configurations, ensuring your Jira instance operates without interruption.

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How Doctor Pro for Jira Helps:

  • Automatic Detection of Broken Filters: Doctor Pro scans your Jira instance and identifies any broken JQL filters that are no longer returning valid results due to configuration changes. It flags these issues so you can address them immediately.

  • Fixing and Repair Suggestions: Once broken filters or configurations are detected, Doctor Pro provides actionable suggestions to fix them, such as updating references to deleted fields or adjusting permissions.

  • Restoring Configuration Integrity: Beyond just filters, Doctor Pro helps detect and repair other broken configurations like workflows, permission schemes, and custom fields, ensuring your instance remains functional and optimized.

Why It’s Helpful for Business:

  • Improved Workflow Continuity: By identifying and repairing broken filters and configurations, Doctor Pro ensures that your teams don’t experience workflow disruptions, enabling them to continue managing projects and issues effectively.

  • Data Integrity: Broken filters can lead to incorrect reporting or missing data. Fixing them ensures that your reports, dashboards, and other data visualizations remain accurate and reliable.

  • Time and Cost Efficiency: Automatically detecting and repairing broken configurations saves administrators significant time and effort, reducing the need for manual checks and troubleshooting.